1. Introduction
Welcome to Harris Web Solutions (referred to as “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our services and outline the agreement between you (the “Client”) and us. By engaging our services, you agree to abide by these Terms.
2. Scope of Services
We provide a range of marketing services, including but not limited to:
- Digital marketing campaigns
- Social media marketing
- Search engine optimisation (SEO)
- Pay-per-click (PPC) advertising
Specific deliverables will be outlined in a free consultation.
3. Client Responsibilities
The Client agrees to:
- Provide accurate and complete information necessary for the execution of services.
- Respond promptly to requests for approvals, feedback, and other communications.
- Ensure timely payment of invoices as outlined in Section 7.
4. Our Responsibilities
We agree to:
- Provide services with reasonable care, skill, and professionalism.
- Adhere to deadlines and deliverables as mutually agreed upon.
- Maintain confidentiality of all proprietary and sensitive information shared by the Client.
5. Intellectual Property
- All materials created by us, including but not limited to designs, copy, strategies, and reports, remain our property until full payment has been received.
- Upon full payment, intellectual property rights for the deliverables transfer to the Client, unless otherwise agreed.
- Pre-existing materials, software, or tools used to create deliverables remain our property.
6. Confidentiality
Both parties agree to maintain confidentiality of all sensitive information shared during the course of the engagement. Neither party will disclose such information to third parties without prior written consent, except as required by law.
7. Fees and Payment Terms
- Fees for services will be outlined in the Service Agreement or proposal.
- Payment terms will be agreed to in a consultation.
- Late payments may incur interest or interruption of service.
- Additional costs such as third-party software, advertising spend, or travel expenses will be billed separately with prior Client approval.
8. Revisions and Modifications
- Additional revisions or scope changes may result in additional fees.
9. Termination
Either party may terminate the agreement with written notice. Upon termination:
- The Client agrees to pay for all work completed up to the termination date.
- We will transfer any completed deliverables to the Client upon receipt of final payment.
10. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our total liability is limited to the fees paid by the Client for the specific service in question.
11. Governing Law and Dispute Resolution
- These Terms are governed by the laws of the United Kingdom.
- Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be settled through arbitration.
12. Amendments
We reserve the right to amend these Terms at any time. Clients will be notified of changes, and continued use of our services constitutes acceptance of the amended Terms.
13. Entire Agreement
These Terms, along with any Service Agreement or proposal, constitute the entire agreement between the parties and supersede all prior understandings.
14. Contact Information
For questions or concerns regarding these Terms, please contact us.